Surrey's sexual health services are changing

From 1 April 2017, Central and North West London NHS Foundation Trust (CNWL) will take over the delivery of sexual health and HIV services in Surrey. 

What will change under CNWL?

Over the next year the service will change to respond to the health needs of residents in the County. These changes will include:

• A one-stop-shop for all your sexual health needs, including GUM screening, treatment and follow-up and Contraception

• Improved access to services including more flexible opening hours

• Greater online support

• A bigger focus on prevention

• A greater emphasis on help for young people

• An extended Outreach Programme with increased access to LARC (Long Acting Reversible Contraception), EHC (Emergency Hormonal Contraception) and STI/HIV testing and treatment. This includes targeted screening for Chlamydia and Gonorrhoea in under-25s

• More appointments available to book online, through CNWL’s dedicated sexual health website, or by Mobile App or by telephone.

• Tools to help you manage your health from home, if you wish to.

This service has been designed based on residents feedback to Public Health at Surrey County Council and NHS England, who are the Commissioners for sexual health services in the county.

Will the changes all happen on 1 April?

Many of the changes will not happen immediately. CNWL want to focus on continuity of care and get to the know the patients and the services. Where changes do take place it will be to enhance the service and patients will be involved in any service developments.

Where will the services be based?

The new service will be operating from three main clinical bases across the County (Guildford, Redhill and Woking) to make sure you have a modern service that is quick and easy to use and where you can have all your sexual health and contraceptive needs met in one appointment.  See contact details  to book an appointment.

Buryfields Sexual Health Clinic - GUM, Contraception and HIV services

61 Lawn Road

Guildford

Surrey GU2 4AX

Earnsdale Sexual Health Clinic - GUM, Contraception and HIV services

2 Whitepost Hill

Redhill

Surrey RH1 6BD

Woking Sexual Health Clinic – GUM and Contraception services

Woking Community Hospital

3 Heathside Road

Woking GU22 7HS

CNWL will be combining some of the smaller clinics into modern/larger clinics that are still easy to access but that offer more facilities to meet your needs.  Therefore, the current clinics at Frimley Park and Ashford and St Peter's (ASPH) Hospitals will continue for the short term as a phased transfer of services takes place. Services will remain at Frimley Park Hospital until 30th June 2017 and services will remain at ASPH until 30th September 2017.

Will there be any outreach or ‘virtual’ support?           

Community ‘clinic in a box’ services will be available to offer local STI/HIV testing and information and advice sessions. These health promotion events are designed to support the wider community with information and advice about staying healthy and making healthy choices. Lots of online resources will be available, as well as a range of tools to help you manage your own health. For instance, home testing kits will be offered so that you do not necessarily need to attend a clinic if you have no symptoms and just want a quick check for sexually transmitted infections. The  home testing kits can be used in the privacy of your own home and if you need a follow up appointment in the clinic then CNWL will be there to help.  Please contact CNWL to find out more information about these services, their details are below.  

How do I contact the service?

You may have lots of questions about the new services and CNWL has tried to answer some of these in a leaflet, which is available to download. If you have any further questions or wish to make an appointment, please do get in contact with CNWL by calling 01483 783 340, which will be staffed from 9am to 5pm, Monday to Friday, or by emailing sexualhealth.cnwl@nhs.net  or visit their website www.sexualhealth.cnwl.nhs.uk/   

About Central and North West London NHS Foundation Trust (CNWL)

Having received an “outstanding” assessment by the CQC in 2015, CNWL intend to use this expertise, research and good practice in sexual health to offer a modern, integrated sexual health services for residents in Surrey.

Further information on the new services is available to download.  Current service provision, until the 1st April, can be found here.

If you have any further questions please do get in contact with CNWL by calling 020 7685 5939 or by sexualhealth.cnwl@nhs.net

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