Health and Wellbeing Board frequently asked questions
What are the dates of the Health and Wellbeing Board public meetings?
The Health and Wellbeing Board will be meeting in public on the dates below. The meeting location and agenda are available at least a week and a day in advance of the meeting and will be available on the Surrey County Council website. Read about the meetings.
- Thursday 12 March 2015 from 1pm at Reigate Town Hall, Castlefield Road, Reigate, Surrey RH2 0SH
- Thursday 11 June 2015 from 1pm at County Hall, Penrhyn Road, Kingston upon Thames, KT1 2DN;
What is Healthwatch?
Healthwatch is the consumer champion for both health and social care. It exists in two distinct forms – local Healthwatch, at local level, and Healthwatch England, at national level.
At a local level Healthwatch will:
- Ensure the views of patients and carers influence local needs assessments and strategies through its seat on the Health and Wellbeing Board
- Be an independent organisation able to employ staff and involve volunteers
- Provide advocacy and support to patients making a complaint
- Provide a signposting function and provide people with information about their choices
- Provide authoritative, evidence-based feedback to organisations responsible for commissioning or delivering local health and social care services
- Help and support Clinical Commissioning Groups to make sure that services are well designed to meet citizens' needs
- Be inclusive and reflect the diversity of the community it serves
- Provide intelligence to the national Healthwatch England to alert it to concerns surrounding specific providers
- Be accountable to and funded by local authorities
Details of the local Healthwatch for the Surrey region, Healthwatch Surrey, are available below.
Phone numbers for Healthwatch Surrey:
Enquiries/information: 0303 303 0023
Office/admin: 01483 447 131
SMS: 07592 787 533
Address for Healthwatch Surrey:
Email contact for Healthwatch Surrey: firstname.lastname@example.org
More information on Healthwatch can be found on the What is Healthwatch? page on the Department of Health website.
What is commissioning?
Commissioning is a process whereby the NHS decides what services are required, then obtains these services and ensures they are provided appropriately. Those involved, known as commissioners, in this process must assess a population's needs, decide the priorities for that population and then purchase the services that will meet those needs. Commissioners must also manage the providers of the services.
A cornerstone of the new health changes has been the Coalition Government's belief that 'commissioning has been too remote from the patients it is intended to serve'. Changes to the NHS will therefore remove responsibility for commissioning from managerial organisations and give it to healthcare professionals who everyday play a critical role in influencing NHS expenditure through, for example, GP prescribing decisions. Commissioning undertaken by clinicians will therefore give healthcare professionals financial accountability for the consequences of their decisions.
What are Clinical Commissioning Groups?
211 Clinical Commissioning Groups (CCGs) replaced the 151 Primary Care Trusts (PCTs) on 1 April 2013 as the local bodies responsible for deciding what health services are needed and for ensuring they are provided appropriately. Initially known as GP Commissioning Consortia, the Government changed the name to Clinical Commissioning Groups to reflect the fact that while GPs will have a central role in coordinating patient care, commissioning should involve a wide range of healthcare professionals.
Every GP practice within England will have to belong to a CCG. Within Surrey there are six Clinical Commissioning Groups, which are illustrated on the map below.
East Surrey Clinical Commissioning Group
Guildford and Waverley Clinical Commissioning Group
North East Hampshire and Farnham Clinical Commissioning Group
North West Surrey Clinical Commissioning Group
Surrey Downs Clinical Commissioning Group
Surrey Heath Clinical Commissioning Group